Who can submit a review
Reviews submitted directly to Lion Voyages must come from travellers with a Lion Voyages account and should describe a genuine, first-hand experience with our services.
What to include
Please keep reviews honest, relevant and useful to other travellers. You may describe your itinerary, accommodation, transport, guides, customer service and overall travel experience.
Moderation
Submitted reviews are checked before publication. A positive or negative opinion will not be rejected simply because of its rating. We may decline or remove content that:
- contains spam, advertising or unrelated material;
- includes threats, harassment, hateful language or obscenity;
- reveals private or sensitive personal information;
- appears fraudulent, duplicated or unrelated to a genuine Lion Voyages experience; or
- infringes another person’s rights or applicable law.
We do not edit a review in a way that changes the reviewer’s meaning.
Reviewer information and privacy
The public review may show the reviewer’s display name, rating, general location, trip or package, and review content. Email addresses, account credentials and other private account details are not displayed publicly.
Reviews from Tripadvisor
Reviews identified as coming from Tripadvisor are attributed to Tripadvisor and link to the original review or the Lion Voyages Tripadvisor listing. Those reviews remain subject to Tripadvisor’s own terms, moderation and content policies.
Corrections and concerns
If you wrote a review displayed on this website and want to request a correction or removal, or if you believe a review violates this policy, contact hello@lionvoyages.com. Concerns about a Tripadvisor review should also be raised through Tripadvisor.